Privacy policy

• Identity data: name, email, phone number and, for verification, government ID and proof of address.
• Financial data: balances, deposits, withdrawals, positions and order history.
• Technical data: device and browser information, IP-derived approximate location, and login history shown to you in Settings.
• Support data: tickets, chat messages and contact-form submissions.

We process personal data to provide the trading service (contract performance), to meet legal obligations (AML/KYC, record-keeping, tax reporting), to secure accounts (fraud and abuse prevention, login auditing), and — only with your consent — to send product updates you can opt out of at any time.

Data is shared only with processors necessary to operate the platform (identity-verification providers, payment institutions, cloud infrastructure) under data-processing agreements, and with authorities where the law requires it. We never sell personal data or share it for advertising.

Account and transaction records are kept for the period required by financial regulation (typically five years after account closure). Support conversations are kept for two years. Technical logs are kept for twelve months. Data no longer required is deleted or irreversibly anonymised.

Depending on your jurisdiction you may have the right to access, correct, export or delete your personal data, to restrict or object to processing, and to complain to a supervisory authority. Requests can be made from your account settings or by writing to privacy@billynr.com; we respond within 30 days.

Passwords are stored using industry-standard one-way hashing. Sessions use secure, httpOnly cookies. All traffic is encrypted in transit. Access to production data is restricted, logged and reviewed. If a breach affecting your data occurs, we will notify you and the relevant authority without undue delay.

The platform uses strictly necessary cookies only: a session cookie to keep you signed in. We do not use advertising or cross-site tracking cookies.